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Returns and Refunds

4 articles

return, exchange, refunds, return policy, international return


How do I return/exchange my item?

Have a return/exchange? Not a problem! All returns/exchanges are processed through our online portal. To begin, please have your order number associated with the order ready and click here.

What is your return policy?

Returns/exchanges will be accepted within 30 days of original purchase if items are unwashed, unworn and in new condition with all original components and tags still intact. All returns must be processed through our return portalwhere you will be giv

How long will it take for my return to be processed?

Your return will be processed 24-48 hours once the package has been delivered back to us (excluding weekends and holidays). You will also receive an email confirmation, please reach out to [email protected] if you do not.

Have an international return?

For international returns, customers are responsible for all charges related to returning products to Bad Birdie and will need to email [email protected] before returning any product. Something else we can help you with? Email [email protected]